Returns Made Easy at Ryan Ryan

We stand behind the quality of our merchandise. If for any reason you are not satisfied, we accept returns in exchange for store credit of unused, undamaged merchandise received within 10 days of the purchase date subject to the following:

Special order items and promotional discounted purchases are final sale only. To confirm if an item is final sale or can be returned please email info@ryan.jewelry or call us at 442.394.2488.

All returns of merchandise purchased on this website require prior authorization. Submit your request in the form provided in order to obtain a pre-paid Return Shipping label via email. Once you have received the label, print and affix it to a UPS Overnight Box containing the merchandise with the original online order confirmation slip and internal packaging and take to your nearest UPS Store. Be sure to get a receipt that you dropped off the package.

Ryan Ryan Fine Jewelry & Gift Bar cannot be responsible for returned merchandise prior to our receipt. Items returned without authorization and void of pre-paid Return Shipping label will not be eligible for exchange of store credit applicable to the amount of original purchase.

Store Credit

The store credit will be applied to the account of the individual who placed the original order. Once returned merchandise is received your store credit will be immediately applied to your account. You will then receive an email confirming the application of the store credit to your account.

When using store credit, please place your order over the phone at 442.394.2488 or via email at info@ryan.jewelry

Have an account?

• Log in and go to “Orders”
  
• Find the order with the item(s) you want to return
  
• Click “Return or Exchange” and follow the prompts
  
• Choose your reason for return or select an exchange item
  

How to send it back:

• Print a free return label and drop off your package at any FedEx or UPS location
  
• Use a QR code at FedEx or UPS—no printing needed, just show the code
  

In-store returns and exchanges:

• Bring your item(s) to the Ryan Ryan Fine Jewelry & Gift Bar store
  
• Make sure to bring your sales receipt or packing slip
  
• Items must be unworn, unaltered, and in sellable condition
  

A few important notes:

• Personalized, custom, and some featured designer pieces are final sale and can’t be returned
  
• Returns or exchanges over $250 must be insured
  
• If you’re not sure about your item, email us at inquiry@thejewelrybar.com
  

Exchanges and repairs for online orders:

• We handle shipping to and from the USA
  
• International shipping solutions can be arranged — shipping, duties, and taxes are your responsibility
  

Pay in 4 options (Klarna, Affirm, Shop Pay):

• Refunds go back to your Pay in 4 account after we process your return
  
• Return within 30 days to avoid interest charges
  
• Partial returns refund the returned portion; remaining balance stays on your account
  
• For account questions, contact Klarna, Affirm, or Shop Pay directly